But recent scrutiny of Twitter adoption rates have turned up two interesting results:
- 60% of users who start an account abandon it within a month. (Source: Nielsen)
- 10% of its active users are responsible for 90% of the Tweets. (Source: Harvard Business School)
Based on these metrics, while my account might indicate that I'm following 2,000 people on Twitter, I'm actually following more like 800 (40% of 2,000). And, 10% of them--80 people--are responsible for 90% of what I see. The other 720 folks are responsible for a smattering of Tweets.
To see if these numbers bore out, I reviewed an hour of incoming Tweets and counted closer to 150 individuals and news feeds of which no more than 10 people or outlets were responsible for multiple Tweets. This is not scientific by any means, but it tells me I'm following users who are twice as active as the average. This is what I'd expect to see since I tend to follow other communicators and journalists; however, it still illustrates the point that only a small percentage of followers are consistently contributing to Twitter.
What do these trends mean for communicators and their clients? Well, for one, it means Ashton Kutcher does not have 2.1 million followers -- he has 840,000, max of which 84,000 would fall into that most active 10% and who are, therefore, likely to be on Twitter at the moment he sends a Tweet. And now the question is whether that's the 84,000 who really care what Kutcher has to say? (And could it be that high? ;-)
But enough about Kutcher. What this post is intended to illustrate is that amassing large audiences is not as important as targeting and attracting followers that care about and share your interests.
And, in that respect, social media is no different than all forms of communication that preceded it. The first commandment remains 'know thy audience.'
If you're being followed by 1,000 people, keep in mind that 600 of them are no longer using Twitter because they didn't get it. Of the 400 remaining, only 40 of them can be expected to really engage.
So take stock and identify who those 40 people are, find more like them, serve that audience as best you can, and consider cutting loose those who may be cluttering your communications rather than adding to them. Approach your social networks with the same discipline you use to build a direct mail or media list--you want the highest response rate possible so pay close attention to your followers' profile.
And if you're someone who is an above average user on Twitter, help newcomers and encourage them to stay by engaging with them, recommending TweetDeck and other tools that improve the experience, and so on. Think of it as your community service.
3 comments:
If you regularly monitor your following and your content you can cultivate a more quality/engaged audience.
Also, I passively monitor my twitpic views to see how many followers actually engage my content. Sometimes I will do the same for other tweeps. I have found that only 5% (pretty good conversion from what I have seen) of my following will actually engage my links. Look at mega tweeps (ex @tonyhawk) to compare numbers.
I totally agree with this! Though I don't have the time/energy to go through and unfollow in masses. Smaller bases help cultivate relatinships easier though!
You can be more selective about who your Friends are if you use an application like Tweet Spinner that has a sophisticated Follower Manager. For instance, you can select to only follow people with and account that is a specified number of days old and has posted within the last selected number of days. This weeds out the newbies and spammers alike. See Tweet Spinner details.
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