Wednesday, May 23, 2012

Copy is Key in Your Marketing Menagerie


By Maureen Legg, Account Executive

Companies often think that their big fancy brochure is the cat’s meow, but it turns out to be a dog and they have to eat crow. It’s the straw that breaks the camel’s back and the board wants to throw the marketing manager to the lions.

That guy’s goose is cooked so he decides to talk turkey. It’s a dog-eat-dog world, he says, and because the company had nothing meaningful to say the brochure ended up being an old dog that couldn’t do new tricks. You might think he’s jumping on his high horse, but really he’s taking the bull by the horns and should get the lion’s share of kudos for recognizing a white elephant when he sees one…

Before you go cuckoo managing your menagerie of marketing collateral, what can you do to avoid getting saddled with a white elephant? Well, for starters you can make sure you are writing good copy.

You might think I’m playing possum with the use of the term “good,” which is vague and subjective. So before your feathers get ruffled and you decide this blog post is for the birds, let me go whole hog and define “good copy” as “copy that gets your attention.”

Now, how do you get someone’s attention?

Well, you might amuse them with some word play (clearly, one of my favorite approaches). Much like this British headline did to herald the coming of our client’s film to the U.K.

Star Trek set to stun at SCI-FI-LONDON

Not taking your business too seriously can create staying power among your readers who appreciate a good pun and some pithy wit.

But more importantly, good copy does not subscribe to the “if we write it, they will come” theory. If you’ve got nothing to say, then all the copy in the world can’t make that interesting. But if you’ve got something say, then dare to be different about how you say it.

Good copy also answers the question, “Why should I care?” It’s not just about telling the reader what they don’t know — it’s giving them a reason to want to know more. That requires getting inside the mind of your intended reader and finding their hot button. What you think is interesting about your company is not necessarily what will resonate with your audience.

Copy also has the power to differentiate you from the crowd … if you let it. If you’re reluctant to make stand-out statements about your business, copy can only do so much to make an impression.

And there’s really no substitute for knowing what you’re talking about. Investing time to share information and knowledge with your public relations agency enables them to inventory your assets, create a branding strategy and develop powerful messaging to tell your story.

Of course, there’s also the important relationship between design and copy, but that’s a horse of a different color and fodder for a future post.

Did I get your attention … or did I just get your goat?

3 comments:

Julie Wright said...

This post is more fun than barrel full of monkeys, Maureen! And will inspire me to be a little more creative and risk-taking with my copy. I love the London sci-fi festival headline. Oh, those clever Brits.

Chancelor Shay said...

News releases tend to be a bit stuffy and crafting a catchy headline, using word puns or playing off a well known phrase always helps to grab the readers and pay attention to your content.

I might go so far as to say this extends to email subject lines when pitching media, but there's a fine line between being creative and being obscure.

What do you think Maureen? Is wordplay good for email subject lines to media contacts or not worth the risk of backfiring?

Maureen Legg said...

@Chance - Unless your news is somber, I'm all for clever word play in email subject lines. The trick is making it work with a limited character count, so it might take some extra noodling. But as Oscar Wilde quipped,"I spent all morning taking out a comma and all afternoon putting it back in..." So don't be afraid to take the time necessary to make your word choice sing.